Gratuity Support

Gratuity Support

Thanks for using Gratuity! If you have a question or run into an issue, I’m happy to help.

Contact

Email is the best way to reach me:

[email protected]

I typically respond within 24–48 hours.

What to Include

To help me assist you quickly, please include:

  • Issue description — A clear description of what’s happening or what you expected to happen
  • macOS version — Found under Apple menu > About This Mac
  • Steps to reproduce — If the issue happens consistently, the steps that lead to it

Common Questions

The calculation looks wrong. Double-check that the tip percentage field is set correctly. The app shows the tip amount and the total separately — make sure you’re looking at the right number.

Can I change the currency symbol? Gratuity uses your Mac’s system locale for formatting. To change the currency symbol, update your region settings under System Settings > General > Language & Region.

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