Gratuity Support
Gratuity Support
Thanks for using Gratuity! If you have a question or run into an issue, I’m happy to help.
Contact
Email is the best way to reach me:
I typically respond within 24–48 hours.
What to Include
To help me assist you quickly, please include:
- Issue description — A clear description of what’s happening or what you expected to happen
- macOS version — Found under Apple menu > About This Mac
- Steps to reproduce — If the issue happens consistently, the steps that lead to it
Common Questions
The calculation looks wrong. Double-check that the tip percentage field is set correctly. The app shows the tip amount and the total separately — make sure you’re looking at the right number.
Can I change the currency symbol? Gratuity uses your Mac’s system locale for formatting. To change the currency symbol, update your region settings under System Settings > General > Language & Region.